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Privacy Policy

Last Updated: February 4, 2026

Introduction

Big Tree Little Tree LLC ("we," "us," or "our") operates the Tingo web application and services (the "Service"). This Privacy Policy explains how we collect, use, and protect your information when you use our Service.

Information We Collect

Authentication Information

When you sign up for Tingo using a third-party authentication provider (Google, Facebook, or Apple), we collect:

  • Your email address
  • Basic profile information (name, profile picture) made publicly available through your authentication provider

Usage Information

We use Google Analytics to collect anonymous usage data including:

  • Pages visited
  • Features used
  • General device and browser information
  • Approximate geographic location

We do not collect any additional personal information beyond what is provided through your authentication provider.

How We Use Your Information

We use your information solely for:

  • Authentication: To verify your identity and allow you to access your account
  • Account Management: To associate your game progress and settings with your account
  • Service Improvement: To understand how users interact with Tingo and improve the Service
  • Communications: To send important Service-related notifications (if necessary)

Data Sharing

We do not sell, rent, or share your personal information with third parties, except:

  • When required by law or legal process
  • To protect our rights, safety, or property
  • With your explicit consent

Third-Party Services: We use Google Analytics, which may collect and process data according to their own privacy policies. You can learn more about Google Analytics' data practices at https://policies.google.com/technologies/partner-sites.

Data Retention

We retain your account information for as long as your account is active. If you delete your account, we will delete your associated data in accordance with your request.

Your Rights

You have the right to:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your account and associated data
  • Data Portability: Request your data in a portable format (where applicable)

To exercise these rights, contact us at [email protected]. We will respond to your request within 30 days.

GDPR Rights (European Users)

If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR):

  • Right to object to processing
  • Right to restrict processing
  • Right to lodge a complaint with a supervisory authority

Our legal basis for processing your data is your consent when you create an account and use our Service.

CCPA Rights (California Users)

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA):

  • Right to know what personal information is collected
  • Right to know if personal information is sold or disclosed
  • Right to opt-out of the sale of personal information (we do not sell your information)
  • Right to request deletion
  • Right to non-discrimination for exercising your rights

Data Security

We implement reasonable security measures to protect your information from unauthorized access, alteration, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Children's Privacy

Tingo is not intended for children under 13 years of age. We do not knowingly collect information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

International Data Transfers

Your information may be stored and processed in the United States or other countries where our service providers operate. By using Tingo, you consent to the transfer of your information to countries outside your country of residence.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last Updated" date.

Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at:

Big Tree Little Tree LLC
Email: [email protected]
Location: Louisville, Kentucky